For example, when they use Teams to call emergency services (such as 911 in the United States), users need to be aware that Teams might not be able to determine the actual location of the caller.Īction: Review Emergency calling terms and conditions for detailed information about Emergency Services calling.Ĭonsiderations for Skype for Business Online customers You must make sure your users also understand those differences. It’s important that you understand how the Emergency Services calling feature operates differently in Teams than in traditional telephone services. Of these features might only be available for Skype for Business. Review Here’s what you get with Phone System in Officeįor a description of Phone System features.Roadmap” slide for an overview of the expected timelines for feature release dates. On the public roadmap, review the “Calling.Important: Note that the Phone System feature set for Skype for Business is different from the Phone System feature set for Teams.Īction: To understand which features are currently available and the timelines for features that we expect to develop, see the following resources: For more information, see Microsoft 365 Roadmap.Ĭalling in Teams is powered by Phone System (formerly known as Cloud PBX), the same service in Office 365 that enables PSTN calling capabilities in Skype for Business Online. More advanced features will be added over time. Calling in Teams supports basic Phone System features, such as call answering and initiating (by name and number) with integrated dial pad, call holding and retrieving, call forwarding and simultaneous ringing, call history, voicemail, and emergency calling.
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